In customers’ own words.
Real Google reviews, quoted as written, typos and all. Where a review is shortened, you'll see an ellipsis.
One technician, as spelled by customers
- Bradyn7
- Braden7
- Brayden6
- Braeden1
21 of the Google reviews name him, and people apologize as they go: “Braden (sp?),” “Brayden (? Spelling),” “Braden( might be spelled wrong).” Nobody's unsure about the rest. One customer: “Actually, requested him this year.”
What customers expected, and what happened.
Going in
What Fowler did
Going in
“…my HVAC system needed to be replaced for 10-15k.”
What Fowler did
“…they said there was basically nothing to do done/everything was a-okay. Talk about savings!”
Iain Lampert, Google, Oct 2026
Going in
“…Both suggested replacement due to age and one quoted repair of just over 1300.00.”
What Fowler did
“…Fowler came out checked things over found a flame sensor to be the cause due to build up, cleaned it, did a further inspection…”
Grant Deuel, Google, Jan 2024
Going in
“…our relatively old furnace…”
What Fowler did
“…They’re great and didn’t try to sell us on a new unit, just did the job well and quickly…”
Dean Witter, Google, Oct 2026
Going in
“…I thought it was just the thermostat…”
What Fowler did
“…Todd determined the AC unit needed replacing but agreed we could try just replacing the thermostat. Within a month, I needed a new AC unit. He was right!!…”
Susan Blackburn-Lien, Google, Oct 2020
More from Google
“…Great guys and they did an excellent job. Very courteous and friendly. I love the fact that they did not try to sell me any services I didn’t need.”
“Braden (sp?) found a serious problem with my furnace and showed it to me and let me know that my furnace would be unsafe to use until the part was replaced. He came back and installed the new part and showed photos of the work he had done. I appreciate his prompt action.”
“Let's face it replacing a furnace & AC unit isn't something you are excited to do however, everyone I dealt with at Fowler made the process go smoothly. Their employees are friendly,knowledgeable & professional. The installers were efficient & did an excellent job…”
“It's refreshing to be told what is actually wrong, and what's ok. Braden( might be spelled wrong) was very respectful and helped me to understand what needs to be done, ans what can wair.”
“Called Fowlers on one of the hottest days of the year so far, as our ac unit was running but not cooling the house down. Being a Sunday we weren't sure how soon we would get a reply. We got a call soon after we reached out and Bradyn , one of their technicians showed up that afternoon…”
“Bradyn was polite and on time. He did a very thorough job cleaning and checking our HVAC system. Would highly recommend him.”
“Brayden and crew did a fantastic job with a full heating and AC replacement. Very good price and professional service. They were respectful of our home, left things super clean and even were really careful to not let our pets escape…”
“Hands-on owner. Answered all questions; no upselling. Responsive, reasonable, honest, good quality brands and service. Very pleased.”
“…He listened to our concerns, showed me how to adjust airflow, suggested using a filter that was easy to change, replaced a leaky capacitor, and explained things so we could understand…”
“Troy and Jay installed a mini-split system at our small cottage on lake Waubesa. They did an amazing job. Jay installed the inside unit and centered it exactly where I wanted it. Troy worked on the outside unit and took special care not to damage the plants around it…”
“Brandon did a yearly furnace check and replaced filters for me today. He is very friendly, informational and helpful. This company is more reasonable in price compared to other companies.”
“…They were quickly available and straight to the point. They didn’t bombard us with other unnecessary products and services. All we needed was a new furnace to replace our old one, and they did just that for the best price…”
“WOW! I called cause my furnace went out! On the coldest day of the year! Todd came right over and fixed it. I am so thankful!…”
“Fowler's team installed AC for us this spring and our furnace 3 years ago. Both times they've been great. I appreciate Todd's efficiency in getting us a quote and the work scheduled…”
“Braden was fantastic. Professional service, helpful maintenance tips, quality assessment,, and patient!”
“Todd did a great job fixing the air flow problems in the 140 year old house I restored.”
A selection from a snapshot taken Nov 4, 2026. See every review on Google
Serving all of Dane County. The office is open Monday to Friday, 8:30 AM to 4:30 PM.
